Overview

Driven Professional with 6 Years in Customer Support, 6 Years in Testing, and a Passion for Home Tutoring

I am a versatile professional with a proven track record of success in customer support and testing roles, combined with a passion for education and home tutoring. Over the past 12 years, I have honed my skills, developed a strong work ethic, and acquired valuable experience in these diverse fields.

Customer Support Expertise:

During my 6-year tenure in customer support, I have consistently provided exceptional service, fostering positive relationships with customers and ensuring their needs are met. My strengths in this area include:

Communication Excellence: I possess strong verbal and written communication skills, allowing me to articulate complex information in a clear and concise manner. This skill has been instrumental in resolving customer inquiries and concerns efficiently.

Empathy and Patience: My customer-centric approach is characterized by empathy and pat read more... ence. I have successfully de-escalated tense situations, reassuring customers and building trust.

Problem-Solving: I excel at analyzing issues, identifying root causes, and implementing effective solutions. T

Languages

English, Tamil

Education

Bachelor of engineering

Other skills

Customer Support, Data Entry, Software Testing, Spoken English Training / Teacher, Test Plan Writing, Testing / QA