Overview

Experienced Customer Support Professional & Consultant Offering Expertise in Client Servicing, Data Analysis, and Administrative Support.

With over 5 years of dedicated experience in both voice and non-voice customer support, I bring a wealth of expertise in managing diverse client needs and ensuring exceptional service delivery. Currently serving as a consultant for a prominent IT company in Pune, I have honed my skills in Excel, CRM systems, client relationship management, backend administrative tasks, and comprehensive data analysis.

My career trajectory has allowed me to effectively interact with international clients, providing tailored solutions and addressing inquiries promptly and efficiently. Proficient in English, Hindi, and Marathi languages, I excel in bridging communication gaps and fostering strong client relationships across linguistic and cultural boundaries.

Languages

English, Hindi and Marathi

Education

Diploma in Ele and TC

Other skills

Customer Service, Customer Support, Virtual Assistant