Overview

A multi-skilled customer service representative with years of experience handling dissatisfied customer, troubleshooting and solving their problems. Experience with phone and chat support, Telemarketing, Lead generation, Virtual assistant, Customer support, Sales representative, Microsoft word and excel, Appointment setting, Data entry,etc. Knowledgeable with major customer service software, handling customers complaint in a timely and professional manner. A team player and have ability to multi task on a daily bases.

Languages

English

Education

Online courses: customer support specialist, Gener

Other skills

Customer Support, Email Handling, Excel, Microsoft Office, Troubleshooting, Virtual Assistant