04/2021 to 12/2021 Virtual Assistant
• Cold called clients to obtain their exclusives, handling matters including booking appointments, schedule meetings and answering question.
• Met and exceed sales goals through consultative sales techniques closing abilities.
01/2018 to 12/2021 Customer Service Representative
• Established warm and friendly rapport whilst interaction with customers by phone, email and on live chat.
• Effectively and efficiently solved wide range of incoming complaints to achieve customer satisfaction.
English
Vocational Course
Call Center, Customer Service, Customer Support, Email Handling, Virtual Assistant