Zendesk administrators or specialists
We are looking for experience zendesk person who can help us to set up and show us how to run
This are the following requirements
Contact- 88284 XXXXX
Support email set up
Agents and their roles set up. Groups set up
Setting up custom ticket fields
Setting up forms and field conditions
Workflow setup (Assignment/escalations and Triggers)
Auto-closing of unwanted tickets
Views set up
Macros creation
Business hours set up
SLA set up and SLA breach notifications set up
Helpcent
More Details:
Swapnil Gangurde
Bengaluru
Remote Work
Budget - (₹37500 - 75000 INR)