Category : Apple Safari From :Metro Manila, Philippines Profile Type : Individual Member Since : August 28, 2020
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November 2018 - Present
TATA Consultancy Services - Senior Process associate
? As a senior process associate, we do receive order details and customer information through fax. We place the order into the web and verify the customer?s eligibility.
? We make sure to maintain a good quality process to make sure that the information and supplies we placed are accurate.
November 2013 - November 2018
Conduent Inc., Pasay City - Customer Care Associate
? I worked as a customer service advisor role who provides support through email and chat.
? We answer inquiries regarding customer?s accounts and troubleshoot product related issues.
? I?ve been a part of the mentoring team who supports the advisors struggling with their stats.
? I?ve been assigned as the point of contact for the team.
June 2012 - April 2013
Interface Techno-Phil Inc., Makati City - Outbound Call center agent
? I worked as an agent who offers online promotions through phone and sells the business products.
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